4k99 Privacy Policy

4k99 is an online gaming and betting platform operated for users in Bangladesh. We believe that every user's personal information is their own asset, and ensuring the protection of that information is our fundamental responsibility.

This Policy applies in the following situations:

• When browsing or using the 4k99 website (https://4k99.lat)
• When registering an account, logging in, and managing your profile
• When playing any game, placing a bet, or completing a financial transaction
• When contacting the customer service or support team
• When participating in 4k99 promotional offers or bonus programs

4k99 collects only the information necessary to operate the platform safely and properly. We do not collect any excessive or irrelevant information.

2.1 Information Provided Directly

• Full name and date of birth (for age verification)
• Email address and mobile number
• Mobile banking account number (bKash, Nagad, Rocket, Upay) — for transaction processing only
• Government-issued ID information for identity verification (where applicable)
• Messages and complaint details sent to customer service

2.2 Automatically Collected Information

• IP address and device type
• Browser version and operating system
• Page visit history and session duration
• Information collected through cookies and similar tracking technologies
• Gameplay and betting activity logs

4k99 uses your information only for the following legitimate purposes. We never sell your information to third parties.

• Account Management: Ensuring registration, verification, and secure login
• Financial Transactions: Processing deposits and withdrawals and preventing fraud
• Customer Service: Resolving issues, processing complaints, and providing support
• Security: Preventing unauthorized access, fraud, and account hacking
• Responsible Gaming: Identifying problematic gaming behavior and providing assistance
• Service Improvement: Analyzing user experience and developing the platform
• Promotional Communications: Sending bonus offers and updates (only to users who have given consent)

4k99 uses industry-standard security technology to protect your information. Our security framework operates on the following levels:

4.1 Technical Protection

• SSL (Secure Socket Layer) encryption — fully protected during data transfer
• Database encryption — stored data remains in an encrypted state
• Two-Factor Authentication support
• Regular security audits and vulnerability testing
• Firewall and intrusion detection systems

4.2 Organizational Protection

• Only authorized personnel have access to the information they need
• All staff are bound by confidentiality agreements
• Regular staff training and security awareness programs

4.3 Data Retention Period

Your data is retained while your account is active and for a specified period after closure in accordance with financial regulatory requirements. Once the retention period ends, the data is securely deleted.

4k99 never sells or rents your personal information. Only necessary information may be shared with specific third parties in the limited situations below:

• Payment Processors: Minimum necessary information is provided to complete transactions via bKash, Nagad, Rocket, and Upay
• Game Providers: Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, and other game studios receive minimum session data to ensure fair gameplay
• Technology Services: Partners providing hosting, cybersecurity, and analytics operate under strict confidentiality agreements
• Legal Obligations: Information may be provided in response to a court order or a lawful request from law enforcement authorities

Outside of the above situations, your information will not be shared for any other purpose without your consent.

4k99 uses cookies to keep the website functioning properly. Cookies are small text files stored in your browser that make your visit smoother and more personalized.

6.1 Cookies We Use

• Essential Cookies: Keeping login sessions active and holding security tokens — disabling these will prevent the website from working correctly
• Functional Cookies: Remembering language preferences, display settings, and user preferences
• Analytics Cookies: Collecting page visit statistics to help improve the platform

6.2 Cookie Controls

You can restrict or delete cookies from your browser settings. However, disabling essential cookies may disrupt some website functions.

4k99 provides services only to those aged 21 or above. We do not knowingly collect personal information from any minor. An age verification process is followed at the time of registration.

If we are informed that a minor has created an account, the relevant account and all associated information will be deleted immediately. Please feel free to contact our support team to report any such incident.

Some of 4k99's technical services may operate on international servers. For such transfers, we ensure that:

• The destination country or organization complies with adequate data protection standards
• Data remains fully encrypted during transfer
• Third-party service providers are bound by strict confidentiality agreements
• Only information essential for providing the service is transferred